8e88's Privacy Policy

This privacy policy ("Policy") applies to all services, websites, and mobile applications of the 8e88 platform. It explains how 8e88 handles your personal information and what steps are taken to protect your privacy.

1.1 Key Definitions

• "Personal Information" means any information that can directly or indirectly identify you — such as your name, email address, mobile number, or payment details.
• "Processing" means any activity involving the collection, storage, analysis, transfer, or deletion of data.
• "Service" means all of 8e88's online betting, casino gaming, and related features.
• "User" means any person who has registered or is in the process of registering an account on 8e88.

1.2 Who This Policy Applies To

This policy applies to all individuals who use 8e88's services. By agreeing to 8e88's Terms and Conditions, you come under this policy and give permission for your information to be processed in accordance with it.

8e88 collects your information in several ways. The specific data collected and the circumstances under which it is collected are detailed below.

2.1 Registration and Account Information

When you open an account, the information you provide includes:

• Full name and date of birth
• Email address and mobile number
• Username and password
• National ID or passport number (for identity verification)
• Current address

2.2 Financial Transaction Information

During deposit and withdrawal processes, 8e88 records the following information:

• Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction amount and time
• Transaction identification number
• Partial account number or mobile banking number (the full number is never stored)

2.3 Automatically Collected Information

When you use 8e88's services, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Session duration and navigation data
• Gaming activity and betting history
• Login time and location (geolocation, if permission has been granted)

8e88 uses your information only for specific, lawful, and defined purposes. Each purpose is clearly stated below.

3.1 Service Operation and Improvement

• Creating and managing your account
• Processing deposits and withdrawals
• Personalising the gaming experience
• Identifying and resolving technical issues on the platform

3.2 Identity Verification and Security

8e88 properly verifies the identity of every user. The main purposes of this verification process are to prevent minors (those under 21) from opening accounts and to prevent multiple accounts.

3.3 Meeting Legal Obligations

8e88 retains necessary information to ensure transparency in financial activity and to comply with applicable legal regulations. This includes anti-money laundering (AML) checks.

3.4 Customer Support

8e88's customer support team is active 24/7 to resolve any issues you may have. Your account information and transaction history are needed to run this service properly.

3.5 Promotional Communications

If you agree to receive notifications, 8e88 may contact you about new bonuses, game updates, and special offers. You may withdraw this consent at any time.

The security of your information is 8e88's top priority. The platform uses industry-standard security technology to keep your data safe.

4.1 Encryption and SSL Protection

All data transfers on 8e88 are encrypted using SSL (Secure Sockets Layer) technology. Financial transaction data is protected with an additional layer of encryption.

4.2 Access Control

Your personal information can only be accessed by authorised staff, and only when needed to provide the service. Every access is logged and reviewed regularly.

4.3 Data Retention Period

8e88 retains your information for as long as your account is active or as needed to provide the service. After an account is closed, certain information may be retained for a set period to meet legal obligations.

4.4 Data Breach Response

In the event of a data breach, 8e88 will promptly notify the affected users and take the necessary steps to minimise the damage.

8e88 never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete financial transactions. This information is used solely to verify and complete transactions.

5.2 Technology Service Providers

The minimum necessary information is shared with trusted technology partners for server hosting, security scanning, and analytics services. These partners operate under agreements consistent with 8e88's privacy policy.

5.3 Legal Obligations

Information may be disclosed when required by a court order, government directive, or legal investigation. In such cases, 8e88 will endeavour to notify you in advance as far as possible.

5.4 Business Restructuring

In the event of a merger or acquisition of 8e88's business, your information may be transferred to the new entity. In such cases, maintaining equivalent protections to this policy will remain mandatory.

The 8e88 website uses cookies and similar technologies to improve your experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required for session management and security. Without these, the service cannot function properly.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Help improve the quality of the service by analysing user behaviour.
• Marketing Cookies: Used to show relevant notifications and offers (only with your consent).

6.2 Cookie Controls

You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the service to stop working correctly.

As an 8e88 user, you have several important rights regarding your personal information.

7.1 Right to Access Information

You may ask 8e88 at any time what information is stored about you and how it is being used. We are required to respond to this request within a reasonable time.

7.2 Right to Correct Information

If any of your stored information is incorrect, you may request a correction. This can be done through account settings or customer support.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, this request may not be fully fulfilled where legal obligations or ongoing dispute resolution are involved.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing or profiling. Once an objection is raised, processing for that purpose will stop.

7.5 Right to File a Complaint

If you believe your privacy rights have been violated, contact 8e88 directly. More information about your protections can be found in the Responsible Gaming section.

8e88's services are strictly for those aged 21 and above. No personal information is knowingly collected from anyone under the age of 21.

Age is verified during the registration process. If a user is confirmed to be under 21, that account will be closed immediately and all associated information will be securely deleted.

If a parent or guardian believes their child under 21 has registered on 8e88, please contact customer support immediately.

8e88 may update this privacy policy from time to time. Changes will be posted on this page before they take effect, and the date of the change will be noted at the top.

9.1 Notification of Changes

For significant changes, 8e88 will notify you by email or through your account inbox. Continuing to use the service after the updated policy is published will be taken as your agreement to the new policy.

9.2 Previous Versions

To obtain a previous version of the policy, contact customer support. To learn more about us, visit the About Us page.

If you have any questions, concerns, or requests about this privacy policy, contact the 8e88 privacy team:

For quick answers to common questions, visit our FAQ section — it also covers common privacy-related queries.